CHANGES TO ORDERS:
Any changes to your order will incur a $25.00 change order fee. Thanks for your help and understanding. Also once your order has gone into production, usually with 24-48 hours after you order we cannot cancel your order.
All "Free Shipping" orders are sent using UPS Ground. This is a 2-5 business day ship time depending upon your location. If the package is less than 1 lb, it may be shipped using USPS First Class. If you prefer your order to be shipped via USPS Priority Mail for any reasons, please indicate so in the notes section on your order during the checkout process. You may upgrade your shipping to a faster option by choosing a paid option in checkout. You have the option for International shipments to use USPS International, DHL Express, or UPS International. For international shipments, the duty fees and taxes are not included in the shipping cost and you will need to pay for the duty fees and taxes at the time of claiming and collecting the package.
We offer shipping insurance as an additional charge you can add in the check out process by clicking the option just above the checkout button that says "shipping protection". It is a very small fee of usually around 2% of your total order and will insure your package from be lost, damaged or stolen. If you choose to not get this insurance please note that you are taking full responsibility for your package if it get lost, damaged or stolen.
Depending on the product and whether or not it's in stock, will determine how fast the product ships out. If the product is in stock, the product will ship within 1-2 business days. If it's a wallet, mug, key fob or belt that is not in stock, it will typically ship within 7-10 business days. Our leather duffles, totes, messenger bag, rucksacks, briefcases, crossbody bags, and dopp kits all ship with in and approximate turn around of 7-10 business days as well. The Cooper Satchel being as its all hand stitched is a 14 day turn around. Our waxed canvas products are also 10-14 day turnaround. PLEASE NOTE: If you are in need of one of our products faster than our standard turn around please just let us know and we will do our best to accommodate your request.