RETURNS

5 DAY RETURN POLICY:
• Must be in new unused condition so we can resell it.
• Must be one of our standard products in a signature color. 
• No custom products or the Cooper Satchel can be returned.
• No products with initials can be returned.
• Products with additional items add on such as: with added snaps, brass feet, d-rings, crossbody straps, button stud closure, hemmed top edge, zipper closure, font pocket or customized strap drop length, or customized strap color are customized and are not returnable. 
• Ready to ship bags are not returnable unless they are a stock item. 
• Natural Veg Tan may not be returned due to not liking the natural character of the leather or markings, this is all apart of the process of this leather. 
• Products must arrive back to GFG in new condition.
• Return shipping back to us is paid for by the customer.  
• Shipping must be post marked within 5 days of receiving the product.
• The Shipping cost to you is deducted from the refund amount.
• For any Paypal Purchases 3.5% will also be deducted as Paypal does not refund processing fees on the order. 
• Refunds are issued once the package arrives back at GFG and it's unused condition is verified by a GFG Team Member.
• For Holiday orders you have 5 days from Christmas if it was a gift from or to someone else.

Please Note: Any customized orders or products that have been personalized with additional items such as: initials, Avery Totes with added snaps, brass feet, d-rings, crossbody straps, button stud closure, hemmed top edge, zipper closure, front pocket or customized strap drop length, or customized strap color are customized and not returnable. Also any products that were made a different size, or in a custom color, shorter straps, as well as the Cooper Satchel are not eligible for a return. Thank you for your support and understanding. 

To initiate a return or exchange please email us at customercare@goforthgoods.com

Go Forth Goods
810 Franklin Court SE
Suite H
Marietta, GA 30067