It was comforting to know that if an issue should have arisen my package/product would have been securely covered.
I ordered the sm makeup bag and got the wrong item. They immediately offered to send me a return label and fix it. I just kept the wrong one and ordered the sm makeup bag. Love their product.
The briefcase that I ordered arrived safely and in excellent shape.
Had a wonderful experience from the ordering process to the shipping process. The product was a huge hit for my wife’s Christmas gift. She has already ordered another bag from you. BC Longmire